Art. 1 - General Provisions

1.1. By navigating in this area, the user accesses Hotel Parigi 2, accessible via the url: https://hotelparigi2.it/(henceforth referred to as "Hotel Parigi 2"). Browsing and transmitting a purchase order on the site implies acceptance of the Conditions and Data Protection Policies adopted by the site indicated therein.

1.2. These General Terms and Conditions of Sale apply to the provision of services with exclusive reference to purchases made on the site in accordance with the provisions of Part III, Title III, Chapter I, Consumer Code (Legislative Decree no. 206/05 amended by Legislative Decree no. 21/14 and Legislative Decree no. 70/03) by

Company: Hotel Parigi 2 srl Unipersonale

Headquarters: Via Leoncavallo, 5 - 24044 Dalmine (BG)

VAT number: 02098880160

Registered with the REA, number ________

Email info@hotelparigi2.it

PEC: hp2@pec.hotelparigi2.it

1.3. The user is obliged, before accessing the services provided by the site, to read these General Terms and Conditions of Sale, which are generally and unequivocally accepted at the time of purchase.

1.4. The user is invited to download and print a copy of the purchase form and these General Terms and Conditions of Sale, the terms of which Hotel Parigi 2 reserves the right to modify unilaterally and without prior notice.

1.5. It is possible to use the site and thus access and purchase services provided by it in the following languages:

English / English

Art. 2 - Object

2.1. These General Terms and Conditions of Sale govern the offer, submission and acceptance of purchase orders for services on Hotel Parigi 2. They do not, however, govern the provision of services or the sale of products by parties other than the seller who are present on the same site via links, banners or other hypertext links.

2.2. Before placing orders and purchasing products and services from other parties, we suggest you check their terms and conditions of sale.

Art. 3 - Conclusion of the Contract

3.1. In order to conclude the purchase agreement, it will be necessary to complete the form in electronic format and submit it following the relevant instructions.

3.2. It contains a reference to the General Terms and Conditions of Sale, information on each service purchased, the means of payment that can be used, and the conditions for exercising the right of withdrawal.

3.3. Before concluding the contract, you will be asked to confirm that you have read the General Terms and Conditions of Sale including the Information on the right of withdrawal and processing of personal data.

3.4. The contract is concluded when the seller receives the form filled in by the user, having checked that the data contained therein are correct.

3.5. The user shall be obliged to pay the price from the moment the online order process is concluded. This will be done by clicking on the "Complete order / Make payment" button at the end of the wizard.

3.6. Once the contract is concluded, the seller takes charge of the order for processing.

Article 4 - Registered Users

4.1. In completing the registration procedures, the user undertakes to follow the instructions on the site and to provide his personal data correctly and truthfully.

4.2. Once registration has taken place, the user shall receive a confirmation e-mail in the e-mail provided by him/her. The confirmation shall be communicated within a maximum of one day. After this period has elapsed, in the absence of confirmation, Hotel Parigi 2 shall be released from any obligation to the user.

4.3. Confirmation shall in any event exempt Hotel Parigi 2 from any liability regarding the data provided by the user. The user undertakes to promptly inform Hotel Parigi 2 of any change in his or her data communicated at any time.

4.4. If the user then communicates inaccurate or incomplete data, or even if there is a dispute by the parties concerned regarding the payments made, Hotel Parigi 2 shall have the right not to activate or to suspend the service until the relevant shortcomings have been remedied.

4.5. At the time of the user's first request for activation of a profile, Hotel Parigi 2 shall assign to the user a user name and a password. The latter acknowledges that these identifiers constitute the validation system for the user's access to the Services and the only system capable of identifying the user that the acts performed by means of such access shall be attributed to him/her and shall be binding on him/her.

4.6. The user undertakes to keep his access data secret and to guard them with due care and diligence and not to pass them on, even temporarily, to third parties.

Art. 5 - Terms of Payment and Prices

5.1. The price of the services shall be that indicated on the site from time to time, except where there is an obvious error.

5.2. In the event of an error, Hotel Parigi 2 shall notify the purchaser as soon as possible, enabling the order to be confirmed at the correct amount or cancelled. In any case, there shall be no obligation on Hotel Parigi 2 to supply what was sold at the lower price erroneously indicated.

5.3. Site prices include VAT. Prices may change at any time. Changes do not affect orders for which an order confirmation has already been sent.

5.4. Shipping costs will always be included in the sales price.

5.5. Once the desired products and services have been selected, they will be added to the shopping cart. Simply follow the purchase instructions, entering or verifying the required information at each step of the process. Order details may be changed before payment.

5.6. Payment can be made by credit/debit card. You must enter your payment details when placing your order using either a valid credit card or debit card, such as Visa, Mastercard and American Express. The amount will be withheld immediately, and Hotel Parigi 2 reserves the right to check the validity of the card and its solvency status. Upon completion of the checks, Hotel Parigi 2 reserves the right to refuse the order.

Art. 6 - Delivery

6.1. The services provided by the web page shall be delivered to the customer in the following period: immediately and in any case no later than 30 days after the purchase made on the site.

6.2. The services will be available online or sent to the email address the customer provided at the time of purchase.

6.3. If delivery cannot take place for reasons for which neither party is responsible, the user shall be fully reimbursed for payment.

Article 7 - Passing of Risk

7.1. The risks relating to the products shall pass to the purchaser from the moment of delivery. Ownership of the products shall be deemed to have been acquired upon receipt of full payment of all amounts due in respect thereof, including shipping costs, or at the time of delivery, whichever occurs later.

Article 8 - Warranty and Commercial Conformity

8.1. The seller is liable for any defect in the products offered on the site, including non-conformity of the items to the products ordered, pursuant to the provisions of Italian law.

8.2. If the purchaser has entered into the contract as a consumer, i.e. any natural person acting on the site for purposes outside his or her trade or profession, if any, this guarantee shall be valid provided that the defect manifests itself within 24 months from the date of delivery of the products; that the purchaser submits a formal complaint regarding the defect within a maximum of 2 months from the date on which the defect was recognised by the purchaser; and that the online return form is filled in correctly.

8.3. In the event of non-conformity, the user who has entered into the contract as a consumer shall be entitled to obtain the restoration of the conformity of the products free of charge, by repair or replacement, or to obtain an appropriate price reduction or the termination of the contract in respect of the disputed goods and the consequent refund of the price.

8.4. All return costs for defective products shall be borne by the seller.

Article 9 - Withdrawal

9.1. In accordance with the legal provisions in force, the purchaser has the right to withdraw from the purchase without any penalty and without specifying the reason, within the term of 14 days pursuant to Article 52 of Legislative Decree 206/2005 commencing from the date of receipt of the products.

9.2. In the case of multiple purchases made by the purchaser in a single order and delivered separately, the 30-day period shall run from the date of receipt of the last product.

9.3. Users wishing to exercise their right to cancel their purchase may send an e-mail, indicating the order number and user name, to: info@hotelparigi2.it.

9.4. The purchaser shall also exercise the right of withdrawal by sending any express declaration containing the decision to withdraw from the contract or alternatively by sending the standard withdrawal form, as set out in Annex I, Part B, Legislative Decree 21/2014, which is not mandatory.

9.5. The right of withdrawal shall not apply if the services and products of Hotel Parigi 2 are included in the categories of Article 59 of Legislative Decree 206/2005.

9.6. The site will carry out the refund using the same means of payment chosen by the purchaser at the time of purchase. In the case of payment made by bank transfer, and if the user intends to exercise his or her right of withdrawal, he or she must provide the bank details: IBAN, SWIFT and BIC necessary to carry out the refund.

Article 10 - Data processing

10.1. The purchaser's data shall be processed in accordance with the provisions of the legislation on the protection of personal data, as specified in the section containing the information pursuant to Article 13 EU Regulation 2016/679 (Privacy Policy).

Art. 11 - Safeguard Clause

11.1. Should one of the clauses of these General Terms and Conditions of Sale be invalid for any reason whatsoever, this shall not affect the validity of and compliance with the other provisions of these General Terms and Conditions of Sale.

Art. 12 - Contacts

12.1. All enquiries may be sent by e-mail to the e-mail address indicated above, by telephone to the following telephone number: +39 035409030, and by post to the address indicated below.

Art. 13 - Applicable Law and Jurisdiction

13.1. These General Terms and Conditions of Sale are governed by and construed in accordance with Italian law, without prejudice to any other overriding mandatory provision of the purchaser's country of habitual residence. Accordingly, the interpretation, execution and termination of the General Terms and Conditions of Sale are subject exclusively to Italian law.

13.2. Any disputes arising from and/or in connection with the same shall be settled exclusively by the Italian courts. In particular, if the user has the status of Consumer, any disputes shall be settled by the court of the place of domicile or residence of the same in accordance with applicable law.

These conditions were drawn up on 17/09/2024.